Privacy Policy

This Privacy Policy describes how sandandlove.com collects, uses, and shares personal information.

1. Information We Collect

When you visit our website, we may collect certain information from you, including:

  • Personal Information: Name, email address, phone number, shipping and billing address, payment information (such as credit card numbers), and other details necessary to process your orders and deliver your products.

  • Account Information: If you create an account with us, we may collect login credentials such as your name, username and email.

  • Mailing List: When you sign up for one of our mailing lists we collect your email address or postal address.

  • Browsing Information: Information about your use of our site, including your IP address, browser type, device information, and pages visited.

  • Communication Information: If you contact us for support we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and fulfill your orders, including sending you order confirmations and shipping updates.

  • Improve our website, products, and services.

  • Provide customer support and respond to your inquiries.

  • Send you marketing communications, including newsletters, promotions, and special offers, unless you opt out.

  • Analyze usage patterns to improve our website’s performance and user experience.

  • Prevent fraudulent transactions and monitor against theft.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, provide technical support, process payments, and assist in the fulfillment of services.. Additionally, we may share your information to comply with your request for the shipment of products to, or the provision of services by, a third-party intermediary.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

California Privacy Act

Under California law, residents of California are permitted to request details on how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make a request, please contact us here.

Effective date: October 1, 2023